Feuerhand Help Center

Ideally, you have read the instructions for use of your Petromax product and/or the information on the packaging. In the instructions and/or on the packaging you will find tips and tricks for correct use.Instructions for use gone?&#xA0;On the respective product page in our store you will also find the appropriate instructions for use as a PDF file for download. If you have any further questions, please do not hesitate to <a href="https://petromax.com/pages/contact" title="Contact" style=" text-decoration: underline 1px;">contact</a> us.

Ideally, you have read the instructions for use of your Petromax product and/or the information on the packaging. In the instructions and/or on the packaging you will find tips and tricks for correct use. Instructions for use gone? On the respective

How do I use my Petromax products correctly?

Our products

Where is my order?

According to DHL, the parcel has been returned to you, what now?

What do I do if I want to complain about my product?

My parcel arrived damaged

My package has not arrived in full

Where is my order? copy

Your order

Where can I buy Petromax products, accessories or spare parts?

Where is Petromax manufactured?

Do you have a factory outlet?

Do you offer factory tours?

How can I become a Petromax dealer of yours?

How can I as a blogger, video blogger or organizer be supported or sponsored by Petromax?

About Petromax

Are the Petromax products also independently tested?

How do I care for my Petromax products properly?

How do I use the care paste for cast and wrought iron?

Cleaning Loden: How do I care for Petromax Loden properly?

Do Petromax cast iron products have to be baked?

Can I send my Petromax lamp or other products for repair?

Can I sell one of my old Petromax lamps or other products with you?

How do I use my Petromax products correctly?Updated 4 months ago