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Where is my order? copyUpdated 4 months ago

In your shipping confirmation you will find a link to track your parcel. As soon as there is news about the progress of your parcel, we will inform you by e-mail. Shipping with DHL takes an average of 1-2 working days within Germany. Deliveries abroad are usually delivered with UPS after 3-4 working days.

Please note that shipping sometimes takes a little longer over the weekend. If your shipment status is not updated after your shipping confirmation, please be patient, sometimes it takes a while for DHL to update. If you still do not see an update after 3 working days after the shipping confirmation, please contact our customer service colleagues at [email protected]. Please make sure that you include your order number so that it is easier for us to give you an update quickly.

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